About The Role

The Reserve Engineer (RE) is someone who is knowledgeable with computer hardware and provides our clients with top‑notch customer service. The RE serves as Cobalt’s boots on the ground and is part of our rapid‑response field‑operations team in the event a hardware‑failure happens at a client site. Occasionally, REs assist with field projects and new robot deployments. The RE plays an essential role in keeping our robots operating and our clients happy. Please note, this is not a remote position.

What You’ll Do

• Learn our robot hardware inside and out to be comfortable servicing and maintaining our machine. (we’ll provide the paid training)
• Communicate with both technical and non‑technical teammates with field repairs and projects.
• Ensure hardware failures on our robots are addressed, and resolved within a safe and timely manner.
• Occasionally assist with field operation projects and new robot dep...