Reporting to the Shift Supervisor, t he Residential Aide will assist in ensuring effective service delivery . The R esidential A ide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The R esidential A ide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff.



ESSENTIAL DUTIES




+ Monitor the area and provide resources to clients

+ M aintain a welcoming, safe, stable environment for clients

+ Make hourly rounds within and outside the facility to ensure safety and security

+ Incident management: Report and document incidents, crisis interventions, communicate with on-call management team

+ Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes

+ Greet people entering the site , determine nature and purpose of visit, and direct...