Title: Resolutions Officer

Contract Type: Permanent & Fixed term contracts

Hours: Full time -35 hours, Monday – Friday, 8am-6pm

Salary: £34,381per annum (London weighted salary) or £30,386 per annum (Regional salary)

Grade: 6

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 9th July 2026

Interview process: 1st stage will be an assessment and 2nd stage will be an interview held over MS Teams

Please click here for the role profile – Role Profile - Resolution Officer.pdf

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and...