Resource Management, Capacity Planning Partner

London, United Kingdom

Role Summary and Impact

The Capacity Planner is responsible for aligning capabilities with client needs to ensure timely and effective fulfillment of roles. This position plays a critical role in advising client teams on fulfillment timelines, staff planning, and role expectations, while maintaining accurate data. The Capacity Planner navigates between various fulfillment channels to optimize team configurations and enhance client strategies.

Responsibilities of the Role

Demand

• Aligned to a book of business, agency, and/or group of accounts
• Advise client teams on fulfillment timelines to ensure client readiness and success
• Advise client teams on role expectations and recommendations against staff plans
• Own and drive data accuracy used for Workforce Planning
• Pivot between fulfilment channels and understand skills ...