Responsable Departamento Atención al Cliente H/F
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We are seeking a Customer Service Department Manager to lead and coordinate our customer service team in Sabadell, Barcelona. This role focuses on ensuring exceptional customer service, supporting the sales team, and managing orders via SAP.

Responsibilities

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• Lead and coordinate the Customer Service team.
  
• Manage customer inquiries and requests, ensuring service excellence.
  
• Provide support to the sales team.
  
• Handle order entry and follow-up using SAP.
  
• Resolve incidents and track open cases.
  
• Collaborate with internal departments to ensure agile, effective, and quality service.
  
• Contribute to continuous improvement of the customer service processes.
  

Qualifications