Job Description

Provides World Class Member Service by surprising and delighting our members every day. Provides food service according to industry food standards.

Responsibilities/Skills/Experience Requirements

• Ensures customer care and selling are #1 priority • Completes all required Occupational Safety and Health Administration (OSHA)/Right-to-Know training • Knows the financial goals regarding sales, margin and shrink, and take steps to improve the Restaurant/Pizza Station in these areas • Builds customer relationships by engaging in friendly conversation with all customers, making eye contact, smiling, greeting customers, and assisting customers with inquiries and issues • Possesses knowledge of all areas of the store including specific locations of merchandise • Assists in training restaurant associates and ensures completion of compliance training of all department associates Uses the 4-Step process to train associates: Tell, Show, Watch a...