Key Responsibilities:

• Lead and manage all aspects of restaurant operations, ensuring alignment with brand standards and company policies.
• Ensure the restaurant meets or exceeds customer satisfaction goals through high-quality service and dining experiences.
• Monitor and evaluate operational processes to identify and address areas for improvement.

Customer Satisfaction:

• Develop and implement strategies to enhance guest experiences and address customer feedback effectively.
• Ensure consistent delivery of exceptional service and quality food in accordance with brand expectations.

People Development:

• Recruit, train, and develop a high-performing team, including staff, supervisors, and assistant managers.
• Conduct regular performance evaluations and provide ongoing coaching and mentoring.
• Foster a positive work environment that encourages teamwork, motivation, and employee r...