Job Summary

The Restaurant Manager is responsible for overseeing the daily operations of the Ladurée boutique/restaurant, ensuring exceptional guest experience, maintaining brand standards, and achieving financial targets. This role requires strong leadership, attention to detail, and a passion for luxury hospitality.

Key Responsibilities

Operations Management

• Oversee day-to-day restaurant operations, ensuring smooth service flow
• Maintain the highest standards of cleanliness, hygiene, and presentation
• Ensure compliance with company policies, local regulations, and food safety standards

Customer Experience

• Deliver exceptional and personalized customer service in line with Ladurée standards
• Handle guest feedback, complaints, and special requests professionally
• Ensure a refined and welcoming atmosphere at all times
• Recruit, train, and develop team members