Role Overview

As a Restaurant Supervisor at Banyan Tree Dubai, you play a key leadership role in delivering exceptional guest experiences and ensuring smooth day-to-day restaurant operations. You will supervise the service team, uphold luxury service standards, and act as a role model in delivering personalized, attentive and intuitive hospitality aligned with the Banyan Tree brand.

Key Responsibilities

Guest Experience & Service Excellence

Supervise and coordinate restaurant service to ensure seamless guest experiences. Welcome and interact with guests, ensuring personalized and attentive service throughout their visit. Handle guest feedback and complaints professionally, ensuring timely resolution and escalation when required. Ensure service standards consistently reflect luxury brand expectations.

Team Leadership & Supervision

Lead the service team during shifts, ensuring clear communication and smooth coordination. Allocate se...