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Restaurant Technology Manager / OTP Pro

Company

McDonald's

Location

ANN ARBOR, MI

Posted

July 01, 2026

Position Overview

Description

We are looking for a dedicated RESTAURANT TECHNOLOGY MANAGER (known within the McDonald's Community as an Organizational Technology Professional) to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.


Responsibilities

The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization’s restaurants.


Duties of this position include the following:

+ Upgrades: Perform certain self-installs and OS upgrades

+ Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment

+ Troubleshooting...

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