POSITION SUMMARY

Greet customers when they enter the shop and offer assistance with merchandise. Display merchandise, restock items, and ticket merchandise with price or mark-downs. Follow proper inventory system to conduct and reconcile merchandise inventory. Count and verify merchandise orders upon receipt and document any shortages. Place orders for store merchandise and approve invoices, including communicating with manager/supervisor as needed. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a ro...