Industry: Telecommunication (Top Telco in Malaysia)

Working Hours: 5 working days, rotational shift (Monday to Sunday) (45 hours per week)

Location: Merdeka 118 Mall (Opening on August 2026)

Key Responsibilities

• Customer Advisory: Advise customers on mobile plans, devices, broadband, and other telecommunication services.
• Sales Execution: Achieve sales targets through proactive upselling and cross-selling of products and services.
• Issue Resolution: Handle customer enquiries and complaints promptly and professionally to ensure high satisfaction.
• Operations & Compliance: Process line activations, plan renewals, device upgrades, and related documentation according to SOPs.
• Product Knowledge: Keep continuously updated with the latest promotions, tech trends, and produ...