The Role (AKA: The Person Who Makes Everything Run Smoothly)

As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well-oiled machine.

You’ll be hands-on, people-focused, commercially switched-on, and not afraid to roll up your sleeves.

What You’ll Be Doing

* Leading, motivating, and developing a small, friendly team

* Keeping stock levels sharp and supplier relationships strong

* Making sure the store looks great, feels welcoming, and runs safely

* Driving sales through smart merchandising and local promotions

* Handling customer queries, bespoke orders, and the occasional curveball

* Owning health & safety and compliance

* Reporting on KPIs and helping shape future store strategy

What You Bring

* Proven retail management experience (DIY/hardware/trade = big bonus)

* Confide...