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Retail Operations Manager at PetSmart

Company

PetSmart Store Support Group, Inc.

Location

surrey, metro vancouver regional district

Posted

June 15, 2026

Position Overview

Elevate store experiences as a Retail Operations Manager at PetSmart. Drive operational excellence while leading teams in a customer-focused environment and ensuring optimal pet care.
PetSmart is seeking a Retail Operations Manager to lead operational excellence in their stores. This key role involves merchandising, inventory management, and overseeing associate development. You will be responsible for ensuring that both pets and associates receive the best care, while maintaining safety and efficiency across store operations.
Key Responsibilities:
• Lead recruitment, coaching, and associate training efforts
• Oversee inventory management and pricing processes
• Ensure healthcare for store-owned pets and maintain cleanliness
• Drive sales and monitor expense management
• Validate compliance with company policies and procedures
Requirements:
• 3+ years of retail leadership experience required
• Full-time availability with flexible scheduling needed
• Str...

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