Role Overview

As a Retail Operations Manager, you will assume full end-to-end leadership responsibilities for all dealership functions at our flagship location. As part of our Abdulla Al Masaood and Sons Motorcycles (Harley-Davidson) team in Dubai, you'll work in an ON‑SITE environment, engaging daily with customers and driving results through hands‑on operational leadership. You will manage key areas such as motorcycle sales, aftersales/service, parts, and motor clothes & merchandise. The role demands a commercially aware leader, adept at balancing brand integrity, customer experience, and profitability, while inspiring high‑performance teams.

Responsibilities

• Retail & Commercial Leadership
  • Drive overall dealership performance, focusing on revenue, margin, cost management, and profitability.
  • Ensure sustainable growth in motorcycle sales, service, parts, and motor clothes.
  • Develop and deliver annual operating ...