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Retail Operations & Training Manager

Company

Pollock and Associates

Location

sandton, gauteng

Posted

June 12, 2026

Position Overview

A leading international luxury beauty brand is seeking a polished, commercially driven Retail Operations & Training Manager to lead retail performance, staff development, operational excellence and brand execution across Gauteng.

You will be responsible for driving sales growth, enhancing customer experience, coaching retail teams and ensuring premium brand standards across multiple retail environments. This role requires a strong combination of luxury retail operations, people development, event execution and relationship management expertise. Travel within Gauteng is required.

Minimum Requirements:

  • Matric and a valid driver’s license
  • Minimum 5 years’ experience within luxury beauty, cosmetics, skincare or fragrance retail
  • Luxury retail experience essential.
  • Proven experience in retail operations, sales management and staff coaching
  • Make-up qualification advantageous
  • Strong merchandising, stock con...

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