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Role Overview
We are seeking an experienced and dynamic Retail Sales Manager to lead ResMed’s retail operations across New Zealand. This role is pivotal in driving operational excellence, developing high-performing teams, and maximizing in-store opportunities to deliver exceptional customer experiences. You will oversee all eight ResMed stores, ensuring consistent standards, strong leadership, and optimal performance across the network.
Key Responsibilities
Operational Leadership:
Manage day-to-day operations across eight retail sites.
Ensure consistent branding, presentation, and compliance with ResMed standards.
Identify and implement process improvements to enhance efficiency and customer experience.
Team Development & Performance:
Lead, mentor, and coach team leaders (store managers) to achieve sales and service targets.
Drive a culture o...