Job Description Job Purpose The Store Manager is responsible for achieving sales target and enhancing profitability through the efficient management of staff, product and operating expenses.
The Store Manager position includes, but is not limited, to the following major accountabilities:
Store Performance and Analysis
Meets and exceeds sales plans set for the store within defined budgets.
Understands, collects and analyzes KPI’s constantly working to excel them.
Analyses and facilitates trends to facilitate planning.
Customer Service
Applies and oversees adherence of the store team to the 4 mandatory selling standards, with each and every customer.
Applies and oversees that the store team applies every step of selling process proposed by Training Manager, exploiting every customer opportunity.
Uses up-to-date technical product knowledge to generate sales.
Actively builds customer loyalty encouraging personal trade.
Provides outstanding and inspiring ser...