We are seeking a Store Manager to join a Premium/Luxury Italian brand in the city center of Madrid. As a Store Manager, your primary responsibility will be to support and train your team and ensuring exceptional customer experiences. You will supervise the sales team, providing guidance and coaching to achieve sales goals and KPIs. Your role will also involve fostering a positive customer experience, managing customer flow, and resolving customer issues.

Responsibilities

• Lead and inspire the sales team to enhance their selling skills and meet sales goals and KPIs.
• Manage a small team dedicated to providing outstanding service to our clients.
• Ensure efficient customer flow and set high service standards to deliver an excellent customer experience.
• Provide immediate coaching and feedback to the team after each transaction and client interaction, addressing both successes and opportunities.
• Demonstrate a comprehensive understa...