Job Description

Retail Vertical Customer Success Executive

Job Summary

Act as the face of the company and its digital solutions, driving customer ROI, value creation, and business growth through strategic insights and analytics. Build strong partnerships with clients, support onboarding, and deliver impactful recommendations using NIQ tools and data. Lead client relationships, execute service models, identify and convert growth opportunities.

Qualifications

· 2–5 years of experience in the CPG industry and/or related fields (insights, category management, market research)

· Prior experience with NIQ (or similar) solutions in analytics

· Strong analytical mind and excellent numerical skills

· Proficiency in Microsoft Excel, PowerPoint

· Experience in handling presentations or willingness to develop presentation skills

· Consultative client skills and innovative problem-solving abilities