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Retention & E-commerce Manager (South Africa–based only) · Remote · R –R600,000/year (≈ €[...]

Company

No Sweat Work Media

Location

workfromhome, workfromhome

Posted

July 12, 2026

Position Overview

Remote Job Job Description This is a remote position. Owned channels are not just a retention tool here – they are the primary trust‑building mechanism across the entire consideration journey. The moment This role owns every owned‑channel touchpoint between first click and long‑term customer loyalty – email, SMS, WhatsApp, direct mail, and on‑site e‑commerce on Shopify. In a business where customers spend €500–€3,000 and take weeks to decide, those channels are not supplementary. They are where trust is built, hesitation is addressed, and the decision to buy is made. The role What you’ll own You own the full Klaviyo architecture: flows, segmentation logic, list health, and deliverability. You build every sequence – welcome, consideration nurture, post‑purchase, win‑back, upsell – across all four languages, and you write every line of copy yourself. The graphic designer executes your Figma‑ready briefs; the strategy, structure, and words are yours. Shopify & On‑Site You manage on‑site m...

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