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Retention-Focused Customer Service Specialist

Company

Magellan Solutions

Location

quezon city, metro manila

Posted

June 15, 2026

Position Overview

A customer service solutions provider in Quezon City is seeking a Customer Services Representative to handle customer inquiries and retention efforts. The role requires excellent communication skills and the ability to manage irate customers effectively. Candidates should have prior customer service experience, be detail-oriented, and possess strong typing skills. This position offers a dynamic environment where representatives will provide support via phone, email, and chat, ensuring customer satisfaction and retention.
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