Drive Sephora Canada's retention marketing initiatives as a Director with a hybrid work model. Lead Email, App Push, and SMS strategies while focusing on customer engagement and sales targets.

In this full‑time role based in Toronto, you will be the key driver behind Sephora's retention strategy. With over 8 years of experience in retention marketing, you will manage a team of 6 marketers and coordinate closely with various departments. This position emphasizes innovation, strategic planning, and data‑driven decisions to enhance customer experiences across all digital platforms.

Key Responsibilities

• Own retention channels with sales target accountability
• Craft a comprehensive retention calendar and execute aligned promotions
• Forecast financial objectives and manage performance metrics
• Transform data insights into actionable strategies
• Lead cross‑functional collaboration for optimized marketing efforts

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