Accessories Returns Assistant

Location: London NW10 (Nearest Station: Stonebridge Park)
Working Hours: Monday to Friday, 8:00am – 5:30pm (42.5 hours per week)
Salary: £28,089.10 per annum (£12.71 per hour)

Benefits

* Workplace pension after 3 months

* 20 days annual leave, increasing to 23 days after 3 years’ service

* Plus 8 bank holidays

Purpose of the Role

The Accessories Returns Assistant is responsible for ensuring all returned hired props are processed accurately and efficiently. This includes checking items back into stock, identifying any loss or damage, and ensuring all returns are ready for redistribution in line with company procedures.

Key Responsibilities

* Process and sign in returned props accurately

* Report missing, damaged, or broken items

* Communicate with customers and production staff regarding return queries or discrepancies via telephone, email, and in person

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