Responsibilities

• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotels pricing and market mix strategy

• Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance indicators etc)

• Understand the composition of hotel profitability and uses this to evaluate different types of business so as to provide input to future rate setting and negotiation

• Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current booking

• Train and support hotel teams on revenue system functionality and enhancements

• Provides technical support to reservations and front office on up-selling and negotiating techniques

• Manage all chann...