Reporting to the General Manager responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional friendly and engaging service
• Manage demand forecasting and inventory as it relates to driving revenue opportunity for the hotel
• Maximize room revenues through a thorough understanding of all booking channels managing inventory and rate accordingly
• Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
• Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
• Liaise with Reservations Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
• Ensures accurate and timely preparation of analytical reports
• Play an active role in the strategic plan marketing plan and budgeting ...