RiderOps Shift Supervisor

• Employment Type: Full-time


• Compensation: $37 per hour


• Work Arrangement: 100% on-site


• Location: Foster City, CA 94404

Position Overview

The Rider Operations (RiderOps) team supports all customer interactions with the robo taxi service, serving as the human partner to advanced autonomous technology. This role plays a critical part in delivering exceptional real-time rider support in preparation for commercial launch. The environment is fast paced and dynamic, requiring a strong commitment to service excellence, safety, and operational precision.

Role Summary

The RiderOps Shift Supervisor works closely with Rider Operators to ensure adherence to approved workflows and procedures while delivering a superior customer experience. This position...