Strategic Supportability Operations (SSO) sits within Risk Operations and User Policy Operations. Our team is focused on protecting and advancing Stripe's business, brand, and mission by deploying industry‑leading supportability solutions that instill user and partner trust in Stripe, while enabling progressive and sustainable business growth. Unlike other Risk Operations teams, SSO handles the most complex, high‑stakes, and ambiguous user business cases—ones that require deep investigation, custom risk analysis, and creative problem‑solving at the intersection of user experience, compliance, financial partner requirements, and Stripe's growth ambitions.

As a Risk Operations Analyst on the Strategic Supportability Operations team, you will investigate and assess complex, gray‑area user business cases that require deep risk judgment and tailored solutions. You will go beyond standard procedures to understand the full risk profile of users, develop custo...