Job Title: HR Clinical Case Manager

Job Description

The HR Clinical Case Manager supports a Disability Leave Service organization by providing expert clinical consultation on complex disability, leave, and accommodation cases. This role combines strong medical acumen with compassionate, business-focused case management to help employees successfully return to work while supporting organizational goals. You will review claims from a clinical perspective, partner closely with disability case managers, appeals consultants, and accommodation specialists, and translate medical information into clear, actionable recommendations.

Responsibilities

• Manage a caseload of approximately 50–60 cases per month, including 17–25 active short-term disability claims at any given time.
• Perform clinical claim reviews to evaluate medical documentation against established parameters and clinical criteria.
• Provide medical e...