Position Overview

The Roller Skater Supervisor is responsible for supervising, leading, and motivating the Roller Waiter team to deliver a dynamic, safe, and memorable food & beverage service experience. This role ensures service excellence, operational efficiency, safety compliance, and alignment with Rixos brand standards in a high-energy, entertainment-driven environment.

Key Responsibilities

Leadership & Team Supervision

• Supervise daily operations of the Roller Waiter team during assigned shifts.
• Lead by example in service attitude, skating skills, grooming, and guest engagement.
• Coach, train, and mentor Roller Waiters to consistently meet Rixos service standards.
• Ensure proper staffing, duty rosters, and task allocation based on operational needs.
• Conduct daily briefings, performance feedback, and on-the-job training.<...