ROOMS DIVISION MANAGER | LUXURY 5★ HOSPITALITY 

Lead. Inspire. Deliver Exceptional Guest Experiences.
Are you a hospitality professional with a strong Rooms Division background and a passion for operational excellence? A prestigious 5-star hotel is seeking a dynamic Operations Manager to oversee daily operations, elevate service standards, and drive exceptional guest satisfaction.

What You'll Be Doing

✔ Oversee all operational departments with a strong focus on Rooms Division
✔ Lead, mentor, and develop departmental teams to deliver world-class service
✔ Manage staffing, performance, and employee engagement initiatives
✔ Drive guest satisfaction through proactive guest liaison and service recovery
✔ Prepare and manage strategic budgets, forecasting, and cost controls
✔ Monitor operational efficiencies and implement continuous improvements
✔ Ensure the hi...