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Rooms Controller - Front Office

Company

Minor International

Location

abu dhabi, abu dhabi

Posted

July 03, 2026

Position Overview

Responsibilities
  • Assign room according to guest request and preferences
  • Pre-register designated guests.
  • Organize and coordinate check-in / pre-registration procedure for arriving groups.
  • Review/ track/ accommodate requests for room / check-out changes when possible.
  • Coordinate room moves and communicate it to amenity coordinator and CID team.
  • Communicate status to appropriate team members.
  • Confirm reservations and cancellations.
  • Review out-of-order and out-of-service rooms daily.
  • Generate Engineering reports to follow up on Out of Service rooms.
  • Coordinate with Engineering team in assigning plan preventive maintenance rooms.
  • Follow up queue rooms and ensure procedure of placing rooms on queue are adhered by the team.
  • Allocate showrooms for day use.
  • File guest paperwork or documentation.
  • Set up / process all guest check-ins/check-outs.
    • ...

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