Position Overview
4* Game Lodge based in the Greater Addo area is looking for a Rooms Division Manager.
With strong leadership skills, strategic vision and a commitment to excellence, you lead a team of staff members in delivering exceptional guest experiences, maintaining high standards of cleanliness and comfort and maximizing revenue opportunities within the room division.
Duties:
Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.
Oversee the reservation department, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimiz...