What is the job?

As Rooms Division Manager, you’ll lead the front office and housekeeping departments to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met—always following safety and compliance requirements and local policies and procedures.

Your Day-to-day

People

• Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues—recognise good performance.
• Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively.
• Recommend or initiate any HR‑related actions where needed.
• Drive a great working environment for teams to thrive—connect departments to create a sense of one team.
• Interact with outsi...