Step up to the challenge as a Rooms Supervisor at Hyatt Regency Toronto, where your hospitality skills will shine. This hands-on role is essential for managing customer service in the Front Office and Housekeeping.
In this position, you'll report to the Front Office Manager, helping to oversee operations and ensuring quality service. You'll be responsible for training staff, enforcing operating policies, and responding promptly to guest needs. Your leadership will be crucial in setting departmental goals and maintaining a positive team atmosphere.
Key Responsibilities:
• Manage shift schedules and operational standards
• Supervise staff and assist with training procedures
• Address guest requests and complaints professionally
• Maintain accurate logbooks for daily activities
• Ensure health and safety compliance across departments
Requirements:
• Minimum one year hospitality experience required
• Background in hospitality or tourism essential
• Strong ...