Role overview:

Root Cause Analyst
London
Currys London Campus at Waterloo / Hybrid Working
Permanent
Full Time
Grade 2

Salary - £28,500 per annum

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Join Currys as a Root Cause Analyst and play a vital role within our FCA-regulated First Line of Defence function. Working as part of a specialist team, you'll use your analytical expertise to uncover trends, identify compliance risks, and turn complex data into meaningful insights that drive business performance. From analysing management information, complaints and customer feedback to producing impac...