Qualifications and Experience: Experience gathering and documenting business requirements for ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules. Strong understanding of attestation, certification, compliance, audit, risk management, and governance processes. Experience defining KPIs, scorecards, compliance metrics, and executive reporting requirements. Proficiency in creating user stories, process maps, business requirements documents (BRDs), and functional specifications. Experience supporting UAT, data validation, and requirements traceability. Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities. Strong stakeholder management, facilitation, analytical, and communication skills. Technical Capabilities: Requirements Analysis and Documentation Business requirements gathering Acceptance criteria Use cases Use...