RQ08879 - Software Developer - CRM - Senior About the job RQ08879 - Software Developer - CRM - Senior Description

Responsibilities

Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution

Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments

Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms

Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues

Documenting processes and technical designs and updating build books

Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy

Engaging with LRC and program staff to develo...