Job Description:

Should be Science/ Commerce Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 3 years of in- scope experience and total 3 years’ experience in the field of Banking IT domain / support of related solutions Or Diploma Graduate with minimum 10 years of in- scope experience and total 3 years’ experience in the field of Banking IT domain / support of related solutions.

• Working experience of Finacle version 10.X Menu/ Options, Business Logic of banks, handling calls, managing EOD/ BOD operations of bank

• Working Experience of Core Banking Solutions, banking technical support

• Experience of Troubleshooting and Resolution of issues observed/reported on day-to-day basis

• Working experience in Service Desk and handling of IT Service Management (as per ITIL standards)

Mandatory Certificate-

• ITIL 4 Foundation

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