Company : SA TECH

Job Profile :  IT Support and Helpdesk L2 Admin 

Location : Bangalore
Experience : 3.5 Years
Work Mode : Work from Office (WFO)
Work Days : 5 Days per Week
Role Overview: The IT Support and Helpdesk L2 Admin is responsible for providing advanced technical support and troubleshooting for IT-related issues. This role involves handling escalated support requests, maintaining IT systems, and ensuring smooth operation of IT services.

Key Responsibilities:

Technical Support:

o Provide Level 2 support for hardware, software, and network issues 1 .

o Troubleshoot and resolve complex technical problems escalated from Level 1 support 2 .

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