Elevate customer experiences as a SaaS Project Manager focused on implementations at KEV. Shape how school districts utilize financial software in a flexible, hybrid work setting.
This role involves leading the implementation of KEV Group software designed for school finance. You will oversee customer onboarding processes, ensuring effective training and a smooth transition from deployment to ongoing support. Your commitment to project management best practices will enhance service delivery and customer satisfaction, making a tangible difference in educational finance.
Key Responsibilities:
• Lead implementation projects with a customer-centric approach
• Foster relationships with critical customer contacts
• Drive daily project management efforts and tasks
• Detail project scope and expected deliverables
• Work with Customer Success teams for smooth transitions
Requirements:
• 3+ years in project management for SaaS solutions
• Expertise in K-12 software ...