SaaS Technical Account Manager (TAM)
«Senior» Remote-Home Office

Required Experience in:

We are seeking an experienced Functional Technical Account Manager (TAM) to lead account management, customer engagement, and delivery governance for Oracle managed services projects. The ideal candidate will have strong functional expertise across Oracle SaaS/PaaS applications, particularly Oracle Fusion ERP Finance and/or Supply Chain Management (SCM), including application integrations. Having exposure to Manufacturing domain will be an added advantage.
This role requires a blend of functional knowledge, customer service excellence, project governance, problem management, and the ability to work closely with remote delivery teams to ensure timely and complete resolution of customer issues.
* Location: Mexico.
* Work Model: Hybrid or remote.

* Language Requirements: Professional fluency in Spanish and English is required, including the ability to c...