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SaaS Technical Support Engineer | API & Troubleshooting

Company

Ultimate.ai

Location

, , malaysia, , , malaysia

Posted

June 04, 2026

Position Overview

Ultimate.ai is seeking a Technical Support Engineer in Malaysia to provide high-quality support for Parloa’s conversational AI platform. You will troubleshoot technical issues, guide users, and collaborate with various teams to enhance customer experiences. Ideal candidates should have 2-4 years of experience in a similar role, possess excellent communication skills, and have a strong troubleshooting background. This position offers a chance to grow into a product expert while ensuring successful customer engagement.
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