Telesales - Ensuring that sales orders are processed and actioned

• Full understanding of SAP(S4) System Knowledge

• Customer service

• Call Customers for orders

• Capturing and monitoring orders

• Check EDI orders (electronic transferred orders)

• Creating purchase orders

• Checking controls for missing data, excessive data (Incorrect data) and duplicates for correctness

• Requests for releasing of blocked accounts

• Pulling pack reports and Bake plan compilations for production

• Attending to customer order queries

• SAP Billing Process

• Preparation of load sheets for dispatch, route paperwork

• Double checking of stock availability and creating of final purchase orders to ensure that stock is available for the next day