Job's objective:

1. Act as the primary Customer Service representative, focusing specifically on working directly with distributors for order processing.
2. Responsible for checking and settlement of all payments relevant to Sales Team activities.
3. Ensure seamless communication channels between the Sales Team and Distributors.
4. Direct the implementation of system improvements and internal workflows.

Report to: Sales Operations Manager

1. Customer Service & Information Channel

• Distributor Focus: Act as the primary Customer Service point of contact, focusing strictly on working with distributors for orders.
• Order Processing: Execute end-to-end order processing, including verifying pricing, applying valid promotions, and checking SKU availability
• Information Channel: Build an information channel connecting Sales an...