Role Overview

The Warranty Specialist is responsible for the day‑to‑day administration, control, and analysis of warranty claims within the Spanish dealer network. Reporting to the Technical & Quality Manager, the role ensures warranty correctness, policy compliance, cost control, and timely resolution of dealer submissions, while supporting transparency and continuous quality improvement.

Key Responsibilities

• Review and process dealer warranty claims for accuracy, completeness, and compliance with warranty policies. Validate labour operations, parts usage, and supporting documentation before approval or rejection, ensuring claims are handled within defined timelines and service level expectations.
• Act as the primary warranty point of contact for the Spanish dealer network, supporting dealers in correct application of warranty policies, procedures, and documentation standards. Provide clear guidance on claim rework, rejection reasons, and co...