Position Overview
**key accountabilities
**customer engagement and support**:
- Accountable to drive Organic growth upselling activitie (organic Growth is defined as “Commercial moves, adds and changes for an existing customer, covered by a signed contract and that does not require negotiation new contract ammendments)”
- Owns customer governance structure for Sales Operations related activities, being responsible for regular reports for assigned customers
- Responsible for execution of customer requests and day-to-day account activities in order to maintain and enhance customer relationships, providing input and managing action plans for department responsibilities
- Engages with customer through face to face and/or remotely to support quote to order and organic growth related requests and opportunities.
- Responsible for commercial inventory management
- Responsible for preparing and supporting customer for adoption of digital platforms to enhance customer experience with Orange f...