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**OB PURPOSE O**
ffer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales. A
ssist in the maintenance of a tidy and well-presented store, maintaining high standards in all areas.
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**RINCIPAL ACCOUNTABILITIES C**
**ustomer Service/Sales O**
- ffer advice on, and demonstrations of, Samsonite products in a professional manner to ensure a friendly shopping experience. I
- ntroduce selling benefits and various features of merchandise range. M
- aximise sales through detailed product knowledge and add on sales. B
- e knowledgeable about store layout, products, and stock availability. D
- eal with customers in a cheerful, polite, and efficient way, always considering their needs. H
- andle customer complaints and phone queries tactfully in line with Company Policy. P
- rocess transactions in an efficient and professional manner always adhering to Company Procedures. B
- e fu...