Position Overview
Job Description Job title: Sales and Collections Internship
Reporting to: Branch Manager
Hours: 8:00 - 17:30, Monday- Saturday
Salary: Stipend for the one month
Location: Within Kenya Job Purpose
The Sales and Collections Interns will collaborate closely with Loans Officers and Collections Officers to meet demanding targets and deliver exceptional customer service to our small business and entrepreneur clients. Roles & Responsibilities
1. Work in pairs with Loans Officers and Collections Officers
2. Support and maintain an excellent work environment to achieve branch targets 3. Deliver first rate customer service
4. Build excellent relationships with customer-partners and opinion leaders in catchment area
5. .Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities 6. Assist in contacting debtors to receive payment
7. Assist in following up on defaulters to reco...