Job Description

• Help our customers through the selling and renting of musical instruments and gear

• Assist customers to and from vehicle with rental gear

• Define the individual needs of every customer and match those needs with the right combination of our products and services

• Demonstrate recommended products to customers and explain their features and benefits

• Answer telephone calls in a timely and professional manner

• Follow up on product orders with customers and suppliers

• Use our common sense approach with customers to troubleshoot and solve problems

• Maintain in-depth and current knowledge of our products, policies and procedures

• Attend weekly staff meetings and periodic training sessions

• Merchandise store to create an inviting environment for customers to shop

• Participate in store maintenance, warehouse duties, and other related tasks


<...